Welcome to Audatex Croatia – vehicle damage assessment
Professional vehicle damage assessment solutions
AUDATEX
Audatex started operating in Croatia in 2007. The representative of Audatex for Croatia is Mobile Ekspert d.o.o. based in Zagreb. The team currently has 11 employees covering IT support, on-site assistance, phone support, communication with representatives of all vehicle brands on the Croatian market, communication with Audatex development centers in the EU, research and coordination between insurers and repair shops.
SOLERA
We are known not only for our expertise in vehicle damage and quality solutions for all aspects of damaged vehicle repairs, but also for our fairness and neutrality towards all parties involved in the claims handling process – whether it's the vehicle owner, repair shop, or insurer.
VISION
- Establish Audatex as the standard for vehicle repairs.
- Eliminate unnecessary negotiations and fictitious costs.
- Enable communication between all stakeholders in the repair process.
- Build trust-based relationships with partners.
- Reduce damage handling time.
- Establish the correct price for the correct job.
- Provide added value to all stakeholders in the claims handling process.
MISSION
Audatex is committed to delivering high-quality vehicle damage assessment solutions through innovative technologies, expertise, and transparency. Our mission is to enable a simple, precise, and fair damage assessment process for all participants – vehicle owners, repair shops, and insurers. Through continuous training, support, and local adaptation, we aim to provide the highest standard of damage assessment services in the market.
AUDATEX
Audatex provides professional vehicle damage assessment solutions. Our systems enable precise repair estimates, cost calculations, and technical specifications for all types of vehicles.
- Vehicle damage assessment
- Integration with insurers
- Automated cost calculation
- Detailed technical vehicle data
AUTOONLINE
Autoonline connects insurers and repair shops with sellers of damaged vehicles for faster and more transparent sales.
- Damaged vehicle sales platform
- Connects insurers and repair shops
- Transparency and faster processing
- Digital administration
VIN Lookup
Module for identifying vehicle equipment and technical data based on the VIN.
- Vehicle identification
- Technical data
- Faster processing
- Improved estimate accuracy
- 70% market coverage
AUDAHISTORY
Module for checking previous calculations performed on a vehicle.
- Damage history check
- Reduced fraud attempts
CALCULATION
Assessment module using original parts and manufacturer-prescribed repair methods.
- Fast, simple, and accurate assessments
- Labor time based on manufacturer standards
- Consistent calculation standards
- Quick processing
- Current local parts pricing
- Graphical damage mapping
- OEM repair methods
HAIL FORMULA
Module for estimating hail damage using standardized calculation formulas.
- Hail damage assessment
- Standardized calculations
- Faster case processing
- Precise results
ALTERNATIVE PARTS
Module for calculating damage using alternative parts.
- Alternative to OEM parts
- Cost optimization
- Increased availability
- Certified parts
- Pricing from leading suppliers
AUDAFLOW
Module for data exchange and case management between all process participants.
- Process automation
- Faster communication
- Transparent process tracking
- Status monitoring
- Electronic communication with repair shops
AUDASMART
Intelligent mobile app for fast damage recognition and assessment assistance.
- Mobile support
- Damage recognition
- Increased efficiency
- Intuitive interface
PHOTOSMART
Tool for collecting and analyzing photos of damaged vehicles for assessment and documentation purposes.
- Photo uploading
- Digital assessment
- Quick analysis
- Record keeping
QME APP
Mobile app for managing assessments and communication throughout the claims process.
- Assessment management
- Mobile platform
- Fast communication
- Database integration
AUDAAUDIT
Module for automatic compliance checks according to defined rules.
- Customizable rule sets
- Flexible adjustments
- Processing reports
- Standardized processes
- Improved turnaround and service levels
B2B API
Secure and fast integration of Audatex solutions into partner systems through B2B APIs.
- Secure data exchange
- Partner integration
- Process automation
- Flexible connectivity
GIC (Guided Image Capturing)
Guides users step-by-step in capturing photos necessary for damage assessment.
- Photo guidance
- Accurate documentation
- Improved photo quality
- Faster claim processing
IDD (Intelligent Damage Detection)
AI-powered automatic damage detection based on vehicle photos.
- AI photo analysis
- Damage recognition
- Automated reporting
- Accurate and fast detection
Ready to optimize your claims process?
Request a live demo tailored to your organization.
Solutions for partners
For insurers
- Faster claims processing
- Standardized calculations and methodology
- Fraud reduction support
- B2B API integration
- Transparent workflow
For repair shops
- Accurate and transparent estimates
- OEM repair methods
- Faster approvals
- Digital communication with insurers
- Real-time status tracking
Why Audatex Croatia?
- Since 2007 in the Croatian market
- 11 local experts
- 70% VIN coverage
- Official Solera representative
FAQ
Common questions about access, licensing and support.
ADDRESS
Zavrtnica 17
10 000, Zagreb, Croatia
CONTACT
tel:
+385 1 6397 617
tel:
+385 1 6397 618
email:
info@mobile-ekspert.net
email:
podrska@mobile-ekspert.net
OFFICE HOURS & SLA
Mon–Fri: 08:00–16:00
Response time: typically same business day
Urgent: call +385 1 6397 617
Contact form
Send us a message and we’ll get back to you as soon as possible.